Voucher Terms

VOUCHER TERMS

  • The gift vouchers are valid for 1 year from date of issue. Vouchers become void after the expiration of one year from the date of purchase.
  • Vouchers can only be redeemed by Villa Sermolli SRL in Castello Buggiano, Pistoia, Italy for services available at time of booking.
  • The vouchers are valid for the value printed on the voucher only.
  • The vouchers are not transferable, cannot be redeemed for cash, and are non-refundable and cannot be used to purchase further vouchers.
  • If the value of the voucher covers all the service we will ask for a 30% deposit, with the balance payable 4 weeks prior to the start of the agreed holiday dates.
  • If the cost of a booking exceeds the value of the voucher used for that booking the balance must be paid in cash or by credit card.
  • Villa Sermolli SRL in Castello Buggiano, Pistoia, Italy is not responsible for lost, damaged or stolen vouchers.
  • All bookings and travel are subject to Villa Sermolli SRL in Castello Buggiano, Pistoia, Italy booking conditions.
  • Voucher number must be provided at time of booking and original voucher must be returned to Villa Sermolli SRL in Castello Buggiano, Pistoia, Italy upon confirmation of booking.
  • The value of the gift voucher is in Euro.